C3 Concrete Construction Company, LLC

This review is for SERC LLC, which operates out of the same office and is the rental arm of B-D construction. We spent days cleaning our rental before we left, even shampooing and powdering the carpets and wiping down all the walls. We left it cleaner than it was when it was given to us. On our last day, we sent photos to the landlord and politely asked him to give us a call if any damages were found that would lead them to not give us our full deposit back. Fast forward several weeks, and we are sent a check to our new home with $100 deducted, no explanation. When we called to ask why, management became very rude with us, and said that it was for "damages" that they wouldn't specify. We asked for the pet deposit back, which we had paid in good faith, even though we weren't legally required to because our dog was registered as an ESA. She was a puppy, and we wanted to make sure that if she did cause any damage we weren't aware of, that we took care of it. They told us we would not be getting that money back, even though we had paperwork, and our landlord texted us to "not text him again." He even went so far as to ask us if we were done, so he could delete our texts and numbers off his phone. We lived in this rental for two years. During that time, we kept the place very clean, and we felt we were very good tenants. We had what I felt was a great relationship with management, UNTIL we told them we were leaving. Then, they became very rude, and I feel the way they treated us was not only very unprofessional, but bordered on harassment. I would not recommend this rental company for this reason.