CNY Sealing & Paving

I cannot recommend CNY Sealing enough! From the moment I first reached out, their office set them apart from every other paving company in the Syracuse area. The staff in the office was incredibly organized, accommodating, and promptly answered all my questions. The crew that came out was just as impressive—fast, tidy, and detail-oriented. My driveway looks pristine, and it's rare to find local contractors who deliver both top-notch work and genuinely exceptional customer service. 5 stars all the way!

For the past five years, I have consistently utilized CNY paving for all of my projects. Their exceptional service extends beyond the scheduling department, where they demonstrate remarkable efficiency and promptness. Furthermore, the dedication and hard work of their employees are truly commendable. I am confident that I will continue to rely on CNY paving for all of my future projects. I extend my sincere gratitude to everyone involved for their unwavering positivity and professionalism, regardless of the weather conditions.

When we had CNY Sealing and Paving create a patio for us in 2011, it turned out great (see first image showing patio after I added the steps). When we sold the house 5 years later, it still looked great. The finish and surface held up beautifully. When we were ready to create a patio at our new house in 2021, I thought of CNY Sealing and Paving as a trusted contractor. I don't know what changed, but it was very disappointing. The team was friendly and polite, and the cost of a compass rose inlay that was broken during install was refunded to me. The patio looked okay initially. The 1st patio image at the green house is showing right after completion, prior to me doing the landscaping. That was in July of 2021. Fast forward to today. The patio is severely faded and pitted. There's even a structural crack that extends from one side to the door. It's just under 5 years old. This is not a high traffic area. It only gets direct sun in the afternoon. I seal my stampcrete every few years. In short, I've never seen concrete deteriorate so rapidly. Perhaps there were other extenuating factors affecting the company in the Summer of '21, but it certainly leaves me hesitant to want to do business with them again.

I am beyond pleased with the work the paving crew did (as well as the dig out crew that came in before them). The crew was very friendly and professional, easy to talk to and very knowledgeable. They answered a few questions I had and explained a thing or two. Our old driveway was quite worn and very narrow so we had it completely taken out and new put in. The new driveway is big, it’s beautiful, and I would 100% recommend them to anyone thinking of doing paving.

Phase 1 of our driveway was okay. We waited until the 2nd season to complete phase 2. The crew showed up and got right to work. We are very upset with the job done this time. The driveway is uneven and the seams look awful. We have had people stop and ask about the work done and clearly will not be suggesting CNY sealing. I contacted the office regarding the job hoping to come up with a solution and have not heard anything back. Instead I received a text asking to rate the job done.