Diamond Solutions - Raleigh

I deeply regret hiring Diamond Solutions to mill and repave one of our parking lots. Nine months after completion, part of the lot began to crumble, and the striping is so thin it needs to be repainted already. They paved over clay without subgrade, causing the asphalt to fail. Brennan said they would cover the asphalt cost under "warranty" but still charge $2,000 for a 6'x6'x8" crushed concrete base. Their proposed 6'x6' repair would have been a band-aid on a much larger failing area. Brennan made every claim and excuse, rather than stand behind their work and own up to their error. Their own core sample was 5/16" short of the contracted 3". Realizing I could have no trust or confidence in Diamond's integrity, I had to hire another company to fix it, which ended up being a 15'x12' failed asphalt section. Photos do not lie, despite Diamond's denial that there was insufficient sublayer when they laid the asphalt. Hiring them was a costly mistake. UPDATE: The owner reached out to me, seemingly unaware of this situation, and wanted to make it right. While the wasted time and energy cannot be undone, he did all that he can to make it right.

From getting a quote, scheduling, coordinating paving and sealcoating at a large campus with over 950 parking spaces and many activities going on, all the way through the completion of the job, Diamond Solutions made the entire process very easy. The end result is a job well done and a fresh, clean parking lot.

Because of its leadership, Diamond has core values that ensure its customers are served with excellence. Customers are treated the way the leaders of Diamond would want to be treated if they were customers. This is rare and Diamond should be a preferred vendor partner.

Have you ever had an experience with a company that you will never forget? That was my experience with Diamond. Without exaggeration, they literally have EVERY single team member in the right seat. A stand alone culture, which bleeds into their customers experience when working with them. Parker & Hope (the owners) are some of the most Godly, Christian people, who have an absolute passion to serve! This may surprise a lot of people reading this (being that most of the service industry doesn’t provide an experience like this), but if you’re looking for a company that you can trust with your own children (which means you can definitely trust them to get the job done), this is your only option! I can’t say enough… God bless the whole entire Diamond team because they are changing the industry standard! I will NEVER have to worry about hiring another contractor again because I know Diamond has our back!

My experience with Diamond Solutions was fantastic. The service was exceptional and they came in on budget and on time. I would absolutely use Diamond again and recommend them to anyone who is in need of concrete services.