Sandman's Paving & Concrete

We hired Sandman to remove and replace our driveway in 2022. Unfortunately, by the following summer, we began noticing low spots and the early formation of several holes. I contacted the company and shared photos. Eva and Jerry came out to inspect the driveway. They both acknowledged that the issues were not due to normal wear and tear, and Eva confirmed that repairs would be needed. She indicated the work would be completed by the end of that summer. However, that timeline passed without any follow-up. Since then, I’ve been told multiple times that the repairs would be addressed when a truck was in the area, but no action has been taken. Now, as of spring 2026, the issue remains unresolved. It’s disappointing to have clear acknowledgment of a problem without any follow-through. Based on our experience, the company did not stand behind their workmanship or their commitments.

This is literally the worst company to do business with. I had a completely new driveway done in September and my original driveway looked 1000x better than what Sandman paving did. They where very rushed doing the job and I was left with a mess of a driveway. We’ve made multiple attempts to get this fixed and we can’t get a call back.

We hated to have to post a negative review previously on 11/1/2022, but it did finally get the attention of this company (phone messages hadn't) as we received a response from them on our Google review. It was an auto response, apologizing for our negative experience, & to call them. We did call them, were told by Eva that Jerry, the owner, would be at our home that week Saturday. Well, no show or call on that Saturday or since (yes, we stayed home all day waiting.) We called the following week, left a message about the no show by owner, & so far no call back (as we've experienced so many times with this company.) So frustrating but most of all disappointing. As consumers, all we want is fair treatment when buying a product, and the company to stand behind their product, especially when they admit there's a problem with their product, or application of their product. So our recommendation after struggling to get this company to help us now that they've long ago cashed our check: do not use them. If you have any sort of problem, even small, they will not stand behind their work. We had such high hopes with this company.

Complaint Details Last summer we had Sandman Paving tear out our existing driveway and install a new one. After 2 no shows, they came to do a full replacement. They were paid 100% half way through day 2, right before completion of work. The owner Jerry came into my house to collect the check for the final payment before he left. The job was not yet completed. Before the workers left for the day I showed them that there were two low spots on the end of our driveway that were collecting water. I suspected the worker didn't speak English and had a hard time understanding. I emailed contacted Sandman about the issue and Eva told me that they would be back before the end of the season to try and heat and roll our the low spots. There were numerous calls and emails from my husband and I, I never heard back from the company. Innthe winter, after submitting a complaint to BBB, I finally got a response from Eva. She said they were closed for the season. They would be back beginning of the season. Since the beginning of the season there had been many calls and emails trying to get confirmation on when they would come out so we could resolve the issue and sealcoat our driveway. Finall after a no show, in June, they came and tried to heat and roll the driveway. It did not resolve the issues. It left burn marks in my new driveway. The workers said Eva would call. I never heard back. After many more emails Eva told me they could seal coat our driveway as compensation. I told her we did not find this fair because the problem is still not resolved and we paid close to $4,000 and a seal coat is $200 or less. I saw the crew and the owner Jerry working in my neighborhood. I pulled over to talk to Jerry about how i have not hear back from Eva. He got in my face accusing me of harassment. Accusing us of not sealing it, we cannot until the issue is resolved. He had us confused with another customer as well. He lit a cigarette while he yelled and blew smoke in my face, 7 month

I hired Sandman Paving to replace my asphalt driveway and add a side pad for additional parking. The estimate was reasonably priced and decided to hire them for the job. In one day my driveway was replaced and side pad was added. I was very impressed with the job and have had many complements on my new driveway. They were also a pleasure to work with! I would highly recommend Sandman paving & concrete.