SP+ Parking

Disgraceful parking lot with breakins guaranteed if you park here long enough. I’ve parked here for less than a month and have had my car broken into twice. No security cameras to stop anyone and the security certainly aren’t vigilant enough to deter criminals. Monthly fees are not prorated and management literally could not care any less. Horrible experience. As I didn’t feel safe parking in the lot I asked to cancel my monthly and be paid for the un-used days and even that wasn’t possible as the invoices aren’t prorated. Please don’t use this lot. 1 star is far too much.

I have been a monthly customer at this garage for years. My car has been broken into twice now and management does nothing about it. They do not even have security cameras here. Thieves know this so anyone who parks here is vulnerable to break ins. I would never recommend anyone park here. I will be canceling my monthly membership soon.

HORRIBLE customer service. I had a monthly permit in this garage for almost 4 years, and the company continued to make unauthorized withdrawals from my account for months after I had it cancelled. I spoke with customer service, who assured me I would see a refund in my bank account within a few business days. 5 MONTHS LATER and I still have not received a refund. It takes them a week to respond to any emails, and the only update I ever receive is that they are "waiting for a response" from someone else.

Horrible customer service!!! I parked in this garage for a year as a monthly customer. But when I moved out of the apartment and cancel my monthly parking member before the end of the month, they charged me for next month too. When I reached out to their office, the lady is either out of office or she says we will process. I went there more than 10 times and she said to call the customer service on my last visit. I tried calling the customer service too but they said there is no credit. This garage just took my money for a month when I did not even park and I legally canceled on the 27th on month before I moved out and they still charged me for the another month and NEVER REFUNDED my money. WORST Customer Service EVER!!!! That's how you treat your loyal monthly customer for a year. Thanks.

I parked here a few times a week for the past month, but yesterday I had lost my wallet and my parking ticket along with it. When I told the woman operating the booth I lost my ticket, she immediately became belligerent and was convinced that I was trying to con my way out of paying, despite the fact that I had gotten cash to pay and that she had seen me there frequently. She then yelled about how they record everything and that they now have me on security footage, so I should leave and never park there again. Until now, I've never been anywhere where I've received service so terrible and hostile that I felt the need to leave a negative review, but this was completely unacceptable. This experience, along with the frequent long wait for the cashier to even show up, have guaranteed that I'll be finding a new parking facility.