Specialty Asphalt & Construction

Had our driveway paved in 2022, in 2023 called about a crack. I told Lisa we have had a problem with a crack in the asphalt so called about having them repair it as per their promised warranty. We told them we thought it was from the prep work not being level in that spot. Lisa from Specialty didn't listen to me when I explained the problem, she wouldn't send anyone out to look at it and we are only 8 miles away. She said my warranty was void because we didn't have it sealed by them. We were told a card or email would be sent when it was time to seal the drive, I explained to her that we never received one. She didn't believe me. We had the driveway sealed by a different professional asphalt company. To me, it seems that she is only interested in more money not the quality of all of their work.